We’re Here to Help — Get in Touch with Smart Savvi
We’re always here to help! 💬
Have a question about your order, need product support, or just want to share feedback? The Smart Savvi team is ready to assist you.
You can reach out to us through any of the options below — we’ll get back to you as quickly as possible.
📩 Email: admin@smartsavvi.com
📞 Phone/WhatsApp: +92 331 2102484
🕒 Working Hours: Monday to Saturday, 10:00 AM – 4:00 PM
Or simply fill out the contact form, and one of our team members will get in touch shortly.
We value your trust and look forward to making your Smart Savvi experience smooth, fast, and satisfying.
Get in touch
Got Questions? We’ve Got the Answers.
What is Smart Savvi?
What is Smart Savvi?
Smart Savvi is a trusted e-commerce platform offering trending products at affordable prices — from mobile accessories and smart gadgets to kitchen tools, beauty items, and everyday essentials. Our mission is to make online shopping smarter, faster, and more affordable across Pakistan.
How Do I Place an Order?
How Do I Place an Order?
Placing an order on Smart Savvi is quick and easy:
Step 1: Click on the product you’re interested in.
Step 2: Tap the “Add to Cart” button.
Step 3: Click on “Check Out.”
Step 4: Fill in your shipping details completely.
Step 5: Click on “Place Order.”
🎉 That’s it — your order has been placed!
📦 Important Note: Please enter your full address, including Area, Street/Floor, House/Shop No., and Landmark. Incomplete information may cause delays or returns.
How Long Does It Take to Receive My Order?
How Long Does It Take to Receive My Order?
We process and deliver orders as quickly as possible. Typically, your order will arrive within 24–72 hours.
In rare cases (such as when a product is specially imported), delivery may take 5–7 working days.
What Is the Return Policy?
What Is the Return Policy?
We accept returns and exchanges under specific conditions. If your product arrives damaged, defective, or incorrect, you may be eligible for a replacement or refund.
Please refer to our Return & Refund Policy page for full details.
How Can I Contact Customer Service?
How Can I Contact Customer Service?
You can reach our customer support team easily through any of the following:
📩 Email: admin@smartsavvi.com
📞 Phone / WhatsApp: +92 331 2102484
Or simply visit our Contact Us page and fill out the form — our team will get back to you shortly.
What Are the Shipping Options?
What Are the Shipping Options?
We offer nationwide delivery across Pakistan through our trusted courier partners: Leopard, Trax, and PostEx.
Customers can choose between Cash on Delivery (COD) or Advance Payment options.
Delivery time and charges may vary depending on your location and order size.
How Can I Track My Order?
How Can I Track My Order?
Once your order is shipped, you’ll receive a tracking number via SMS or email.
You can use that number on the courier’s website (Leopard, Trax, or PostEx) to check your delivery status in real time.
Do You Offer Any Discounts or Deals?
Do You Offer Any Discounts or Deals?
Yes! We regularly feature exclusive deals and discounts — up to 70% OFF on selected products.
Stay tuned to our website and social media pages for the latest offers.